Contact Laze

Return Policy 

No refunds exchange or site credit only within 15 days of ship date. Return shipping paid by customer. Contact to process return. 


How long does shipping take?

Allow 7-10 business days to receive order. Due to Covid delivery times may be delayed. 

What to do if I have not received my package within 10 business days? 

Check shipping status by your tracking number sent via email when your order was shipped. 

Can I modify my address once order is placed? 

Yes, as long as you order has not yet been shipped email as soon as possible. 

Can I modify an order once placed? 

No,  once an order is placed it is logged and can not be changed. Please check order before submitting it. 

My order says delivered but I haven’t received it. What do I do now?

Email  we will work to help resolve the issue.

How do I submit feedback, compliments or complaints?

We love hearing from you email

If you do not see the answer to your question please emails us at

Contact us at  for all inquiries involving orders.

For all other inquiries email